Overview
Customer Relationship Management Professional (CRMP)
Course Outline (6 weeks)
- 1st week: Introduction to Analysis Profitable of customers
- 2nd week: Customer Retention, Acquisition & Expectation to Technology for customer Relations
- 3rd week: Electronic CRM to Segmentation, Targeting & positioning
- 4th week: Delivering Customer Offer to Sales force Automation
- 5th week: Revision
- 6th week: Exams
Curriculum
The curriculum is empty